Frequently Asked Questions (FAQs)
Here are some common questions to help guide you through the purchasing process and ensure a smooth experience:
Absolutely! We specialize in tailored solutions for solar light memorial products:
‣ Aesthetic Adjustments (e.g., engravings, logos): MOQ 50 units.
‣ Material/Structural Changes (e.g., stainless steel bases): MOQ 300 units.
‣ Full Custom Designs (e.g., unique shapes): MOQ 1,000+ units (negotiable for long-term partners).
Note: Trial orders start at 50 units, perfect for testing market demand.
Yes! All solar-powered memorial lights meet rigorous certifications:
✅ Product Certifications: CE, ROHS, FCC, UL, IP44 (weatherproof).
✅ Factory Certifications: ISO9001, BSCI, Sedex.
We conduct 48-hour durability tests to ensure reliability in extreme conditions.
‣ Standard Designs: 12-15 days production + shipping.
‣ Customized Designs: +3-10 days for adjustments (e.g., engravings).
We offer expedited services for urgent orders (additional cost applies).
Yes! We provide:
‣ DDP Terms: Taxes and duties included (ideal for hassle-free delivery).
‣ Global Logistics: Sea/air freight for bulk orders; DHL/FedEx for samples.
‣ E-Commerce Kits: Pre-edited Amazon A+ content, 4K images, and multilingual guides.
We guarantee:
✅ 1-Year Warranty: Free replacements for manufacturing defects.
✅ Technical Support: 24/7 assistance for installation or solar panel optimization.
✅ Replenishment Priority: Fast-track production for repeat orders.
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