Frequently Asked Questions (FAQs)
Here are some common questions to help guide you through the purchasing process and ensure a smooth experience:
Q1: Can your replacement tops fit our existing solar lights?
Yes. We support size, threading, and structure matching based on your current products. You can send samples or drawings, and we’ll ensure compatibility before mass production.
Q2: What customization options do you offer?
We provide full customization, including light color, brightness, lighting modes (steady, flicker, RGB), solar panel size, battery capacity, and housing design.
Q3: What is your minimum order quantity (MOQ)?
MOQ depends on the design and customization level. Standard models have lower MOQ, while fully customized products may require higher quantities.
Q4: How do you ensure product quality and durability?
All products go through functional testing, waterproof testing, and aging tests. We also use certified components to ensure stable outdoor performance.
Q5: Can you match the brightness and working time of our current products?
Yes. We can adjust lumen output, battery capacity, and solar panel efficiency to meet your required performance.
Q6: How long is the production lead time?
Sample production usually takes 7–10 days. Mass production typically takes 25–35 days depending on order size and customization level.
Q7: Do you support private labeling or branding?
Yes. We support logo printing, customized packaging, and branded product design.
Q8: What certifications do your products have?
We can provide CE, RoHS, and other required certifications depending on your market.
Q9: What if there are defects or issues after delivery?
We provide after-sales support, including replacement parts or solutions based on the issue.
Q10: Can you help us develop exclusive designs for our market?
Yes. Our R&D team can work with you to create unique designs tailored to your target customers and sales channels.
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