FAQ
Q1: How realistic is the ember texture?
3D-scanned from real oak embers with 0.02mm depth accuracy.
Q2: What's the SMD LED lifespan?
L70 @ 50,000 hours (LM-80 tested).
Q3: Can the flame effect be disabled?
Dual-mode operation (steady/flame) via magnetic remote.
Q4: How to prevent cobwebs in crevices?
Nano-ceramic coating creates anti-adhesion surface.
Q5: What's the matte finish durability?
Cross-hatch adhesion >4B (ASTM D3359).