FAQ

Q1: How to secure the stake in frozen ground?

Our 44.5cm reinforced spike base with anti-corrosion coating ensures stable installation even in hard winter soil conditions.

Q2: Can I request different LED color options?

We offer customizable multi-color LEDs including warm white/cool white/color changing variants for seasonal variations.

Q3: What's the optimal placement for solar charging?

Position the 2V/40mA panel facing south (northern hemisphere) with 45° tilt to maximize winter sun absorption.

Q4: Do you provide custom packaging for gift sets?

Yes, we offer premium gift boxing with custom branding for holiday retail packages starting from 200 units.

Q5: How to maintain optimal performance in snowy conditions?

Wipe the solar panel weekly with dry cloth and ensure snow accumulation doesn't exceed 1cm on the decorative elements.