Frequently Asked Questions (FAQs)
Here are some common questions to help guide you through the purchasing process and ensure a smooth experience:
Q1: What types of solar lights do you offer?
We offer a full range of decorative and functional solar lights, including garden stake lights, hanging lights, wall lights, pathway lights, in-ground lights, and seasonal decorations such as Christmas and memorial lights. Our product line covers both high-volume items and unique design-driven collections.
Q2: Which product categories sell best in your markets?
Decorative garden lights (animal & flower designs), pathway lights, and seasonal products (especially Christmas and cemetery lights) are currently the best-selling categories. These products combine strong visual appeal with stable demand and are ideal for retail and e-commerce.
Q3: Can you help us choose the right products for our market?
Yes. Based on your sales channels, price range, and target customers, we can recommend suitable product lines, trending designs, and best-selling combinations to help you reduce trial-and-error costs.
Q4: Do you support OEM / ODM customization?
Yes, we provide full OEM/ODM services, including product design, structure adjustment, lighting effects, logo printing, and packaging customization. We help you build a unique and competitive product line.
Q5: Can I customize my logo and packaging?
Absolutely. We support logo printing on products, color box design, barcode labels, and full packaging solutions tailored to your brand and sales channels (Amazon, retail, etc.).
Q6: Can you develop new designs based on our ideas?
Yes. Our design and engineering team can turn your concepts into real products, including sketches, samples, and mass production, ensuring both design and production feasibility.
Q7: How do you ensure product quality?
We follow strict quality control processes from raw materials to final inspection. Each product is tested for lighting performance, battery function, waterproof level, and durability before shipment.
Q8: Do your products have certifications?
Yes, our products can meet international standards such as CE, RoHS, and other required certifications depending on your market.
Q9: Are your solar lights suitable for outdoor use?
Yes. Our products are designed for outdoor environments with weather-resistant materials and stable performance under rain, sunlight, and temperature changes.
Q10: What is your MOQ?
MOQ depends on the product type. Standard items usually have lower MOQ, while customized products may require higher quantities. We aim to offer flexible solutions based on your business stage.
Q11: How is your pricing structured?
Pricing varies based on product design, materials, quantity, and customization level. We focus on offering competitive pricing while maintaining stable quality to support long-term cooperation.
Q12: What is your production lead time?
For standard products, lead time is typically 25–35 days. Customized orders may require additional time depending on design complexity and packaging requirements.
Q13: Do you support international shipping?
Yes, we ship globally and can arrange sea, air, or express delivery based on your needs. We also assist with export documentation and logistics coordination.
Q14: Can I order samples before bulk purchase?
Yes, samples are available for quality and design evaluation. This helps you test the product before placing larger orders.
Q15: How do we start working together?
You can send us your requirements, target price, or product ideas. We will recommend suitable products or solutions, provide quotations, and guide you through sampling and order confirmation.
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